Visitor management
Pre-registration, branded invitations, digital check-in, host notifications, NDAs, badges and full compliance logs.
Facilities & concierge
The intelligence gap isn't inside the meeting room. It's everywhere else.
Skedway Concierge brings visitor journeys, service operations and front-desk workflows into the same platform as your rooms and desks.
Maintenance management
Issue reporting from the room panel, work orders, SLA monitoring and preventive maintenance schedules.
Catering & concierge
Meal ordering, pantry restocking, event support and amenity requests routed to staff in seconds.
Mailroom & packages
Deliveries logged, recipients notified and hand-offs tracked from the loading dock to the desk.
Reception & lobby
Self-service kiosks and automated arrivals, so the first impression happens before anyone says a word.
Service requests
One request layer for every workplace service, with status, ownership and history in one place.
Access control
Entering the office should be secure, not complicated.
Skedway Digital ID™, facial recognition, QR token and NFC — with permissions granted automatically from the booking, the invitation or the employment record, and revoked the same way.
- Doors, turnstiles, gates and magnetic locks
- Employees, contractors and visitors on one policy engine
- Arc Pro indoors, Arc Mini outdoors (IP65, −15 °C to 45 °C)
- Full audit trail for compliance
Operations
Every request becomes data.
A visitor invitation, a service request, a package delivery, a guest arrival — each one becomes part of the same operational intelligence framework, so you can see how workplace experience is actually delivered and consumed.
- Requests, owners, SLAs and history in one view
- Costs and volumes per site, floor and team
- Feeds the same analytics as rooms, desks and access
Catering & concierge
The request travels with the booking.
Coffee for the 10am, a spare adapter, the room a degree cooler. In most companies these live in a chat thread and a phone call. In Skedway they are attached to the booking itself, routed to whoever fulfils them, and tracked to completion.
Ordered with the room
Services appear while the booking is being made, already carrying the room, floor, date, time and headcount — nobody retypes the context, and nothing is requested for the wrong space.
Routed to the right team
Each catalogue item belongs to a provider: pantry, IT, facilities. The request lands with the team that fulfils it, with an owner and an SLA, not in a shared inbox.
Independent life cycles
Booking and services are confirmed together but tracked separately. Move the meeting and the facilitators are notified; cancel it and items already prepared stay accounted for.
- Catering and pantry
Coffee, water and catering for a meeting, ordered from the booking screen and restocked on a schedule. - Equipment loan
Adapters, peripherals and temporary kit reserved for the participants of a specific session. - Comfort and climate
Temperature and environment adjustments requested for the duration of the event. - Event support
Room setup, extra seating and hospitality for larger sessions and external guests. - Requests Centre
Anything not attached to a booking — reported, assigned and followed in the same queue. - Reporting
Volumes, response times and cost per site feeding the same dashboards as rooms and desks.